Last month in Sales Meeting, Liz presented the first ever Windex Award to Jimmy Sorrells. The award came about as a result of a client call to Liz, relating an experience with Jimmy, the sign installer for Liz Moore & Associates. “I just wanted to share how impressed I was with your sign guy,” the owner of a new listing told Liz in a voice mail. “When he came to put our sign up, I was surprised to see him stop and clean the sign with Windex. He didn’t even know that I was home and watching.”
Liz recognized Jimmy in the sales meetings following the phone call with a bottle of windex and some cash for his “above and beyond” customer service. “How cool is it that our sign guy would take the time to insure that the sign looks great, even when he doesn’t know someone is watching? That’s exactly the level of commitment that makes the difference between a good company and a great company –beyond the job description, inspired by a passion for excellence. It is truly the little things, the attention to detail, that matters most in delivering an exceptional client experience.”
Congratulations, Jimmy, you’re the best!!
The Liz Moore Insider is the corporate blog for Liz Moore & Associates. Designed by Liz and her marketing team to serve as a library of resources, tools, and ideas for our agents and staff, the Liz Moore Insider offers a “sneak peak” into our company and culture. To schedule a confidential interview or to request information about a real estate career with Liz Moore & Associates, you can reach Liz at firstname.lastname@example.org, or Lynnette Tully, our Chief Online Strategist, at email@example.com. Or, call us any time at 757.873.2707 in Newport News, or 757.645.4106 in Williamsburg.